Privacy Policy
Hamilton Fund Solutions, a division of Hamilton PR (Pty) Ltd, collects the personal data you give us through our contact and enquiry forms, plus the basic technical request data our website host receives when you visit. We use it to respond to enquiries, administer our fund services and corporate finance relationships, and keep this site running securely. We do not sell your personal data. You can ask us what we hold, correct it, or have it deleted at any time by writing to hello@hamiltonpr.net.
1. Who we are
This website is operated by Hamilton PR (Pty) Ltd, trading as Hamilton Fund Solutions, Hamilton Corporate Finance, Sports Business Group, and HAMTRUST. Our company registration number is 2016/394488/07. Our registered address is 6th Floor, Office Block 1, The Cliffs, 3 Niagara Rd, Tyger Falls, Bellville, Western Cape, 7536, South Africa.
For any question about this policy or how your data is handled, contact us at hello@hamiltonpr.net.
2. The law that applies to this policy
This policy is written to meet the standard of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and the EU General Data Protection Regulation (EU GDPR) for visitors and clients in the European Union. We apply this same standard globally, to every visitor to this website, regardless of location. Where South Africa's Protection of Personal Information Act (POPIA) applies to our processing, for example because you are dealing with our Cape Town office, we also comply with POPIA's requirements, which are broadly consistent with the rights set out below. Our POPIA Information Officer is Carl Kleynhans, reachable at hello@hamiltonpr.net. Where the CCPA/CPRA gives California residents additional rights, section 9 covers those separately.
3. What we collect
- Identifiers: name, email address, and organisation or fund name, when you use the enquiry form or email us directly.
- Enquiry content: whatever details you choose to include in a contact or enquiry message.
- Technical request data: IP address, browser and device type, and the pages requested, which our website host receives and logs when your browser loads a page. This site sets no cookies and runs no analytics or advertising tools. See our Cookie Policy.
- Correspondence: records of emails and calls between you and Hamilton Fund Solutions relating to an enquiry or an existing client relationship.
We do not knowingly collect payment card data, government identification numbers, or sensitive personal information (health, biometric, or precise geolocation data) through this website.
The enquiry form on this site does not send your details to a server. When you submit it, your own email application opens with the enquiry ready to send to hello@hamiltonpr.net, and nothing is transmitted until you send that email.
4. Where this data comes from
We collect data directly from you, either through the forms and email addresses on this site or through your existing relationship with Hamilton Fund Solutions, Hamilton Corporate Finance, or an affiliated trading division. We do not purchase or receive personal data about you from third-party data brokers.
5. Why we use it
- To respond to your enquiry - contract necessity / legitimate interest in answering a request you initiated.
- To administer an existing fund administration, valuation, accounting, or corporate finance engagement - contract necessity.
- To meet regulatory, tax, and record-keeping obligations - legal obligation.
- To operate and secure this website - legitimate interest in keeping the site available and protected.
6. Who we share it with
We share personal data only with the following categories of recipient, and only as needed:
- Our website hosting provider, to keep this site running.
- Professional advisers, auditors, and regulators, where required to deliver fund administration and corporate finance services or to meet a legal obligation.
- IT and email service providers who support our internal systems, under confidentiality obligations.
We do not sell personal data, and we do not share it with third parties for their own independent marketing purposes.
7. International transfers
Hamilton Fund Solutions operates from South Africa and the United Kingdom. Where personal data collected in one jurisdiction is accessed from the other, or transferred to a service provider located outside that jurisdiction, we rely on contractual safeguards with those providers, including standard contractual clauses where applicable, to ensure your data continues to receive an appropriate level of protection.
8. How long we keep it
Enquiry and contact form data is retained for as long as needed to respond to and follow up on your enquiry, and is deleted or anonymised after 24 months of inactivity. Data connected to an active fund administration, valuation, accounting, or corporate finance engagement is retained for the life of that engagement plus any period required by applicable financial services record-keeping and tax law, typically 5 to 7 years. Server logs held by our website host are kept for the period set by that host.
9. Your rights
Subject to the law of your jurisdiction, you may have the right to:
- Know what personal data we hold about you and request a copy of it (access / right to know).
- Correct inaccurate or incomplete personal data.
- Request deletion of your personal data, subject to our legal and regulatory retention obligations.
- Receive your data in a portable format.
- Object to or restrict certain processing.
- Withdraw consent at any time, where processing is based on consent.
- Not be discriminated against for exercising any of these rights.
- Lodge a complaint with a data protection supervisory authority. In the UK, that is the Information Commissioner's Office (ICO). If you are in the European Union, you may also lodge a complaint with your own national supervisory authority. If POPIA applies, you may complain to the Information Regulator (South Africa) at inforeg.org.za.
- If you are a California resident, opt out of the sale or sharing of personal information. We do not currently sell or share personal information as defined under the CCPA/CPRA, so no opt-out action is required, but you may still submit a request and we will confirm this in writing.
10. How to exercise your rights
Send your request to hello@hamiltonpr.net, marked for the attention of our Information Officer. We will respond within one month for requests under GDPR and within 45 days for requests under the CCPA/CPRA, and will let you know if we need more time or more information to verify your identity first.
11. Children
This website is directed at businesses and professional counterparties and is not intended for use by children under 13. If we become aware that we have collected personal data from a child under 13 without appropriate consent, we will delete it promptly.
12. Security
We maintain reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse, including access controls and secure storage of client and enquiry records. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes affecting your rights will be communicated by updating this page, and by email where we have an ongoing relationship with you.
14. Contact
Hamilton PR (Pty) Ltd
Registration number 2016/394488/07
6th Floor, Office Block 1, The Cliffs, 3 Niagara Rd, Tyger Falls, Bellville, Western Cape, 7536, South Africa
Email: hello@hamiltonpr.net